After successful payment verification, an eligible source ZIP becomes available in the Orders section of the buyer account used at checkout.
Delivery method and timing
Delivery is electronic through your account. Access is released automatically after our server verifies the payment provider’s successful transaction status, amount and currency. A browser redirect or bank debit alone does not confirm delivery. A pending payment can delay access until the provider confirms it.
What is delivered
The purchase includes the source package and license described on the product page. Review the listed version, features, system requirements and support period before ordering. Hosting, deployment work and third-party subscriptions are not included unless explicitly stated in the listing.
Pending payments and missing downloads
If your bank shows a debit but the order is pending, check your Orders page before trying another payment. Contact support with the order reference and account email if you cannot access a confirmed purchase. Do not send banking passwords, OTPs or card numbers.
We investigate the payment and delivery record and help restore eligible access. If delivery cannot be restored, the refund policy explains the available remedies.
Cancellations and returns
You may leave checkout before completing payment. Once payment is processing, do not assume that closing the browser cancels the transaction. Contact support for cancellation or duplicate-payment concerns. Digital files cannot be physically returned; requests after payment or download are reviewed under our refund policy and applicable consumer rights.
Account and license access
Sign in with the account used for the purchase to view orders and eligible downloads. Source code is licensed under the terms of use. Refunds revoke associated download access. Keep a secure copy of your licensed package and purchase reference.
For help, contact support or email support@codevault.market.